Verbal, written and digital communication

Industry terminology is a type of language that is used in a particular context to achieve a shared understanding amongst workers in the community services environment. The aim of industry terminology is to achieve a precise and efficient system of communication.

It is therefore important that when you are communicating in the workplace that you are using the correct terminology to enhance the overall flow and comprehension of information from one worker to another.

There are several verbal, written and digital communication methods where the use of correct industry terminology is essential.