2A Listen to, clarify and agree on time frames for carrying out workplace instructions

Working in the community services environment requires a collaborative team approach where everybody contributes in a timely and efficient manner. Often quality initiatives will involve a series of steps that require different workers to respond within a set time frame. If one of more person fails to complete their tasks within the specified time frame, the whole team suffers as other people cannot complete their own work or finalise the required actions.

At times workers may complete their work within the specified time frame only to find that they have misunderstood the instructions and not delivered the actions that were required of them.

The failure to deliver the correct actions within the set period of time will result in an expensive and inefficient workplace. It is therefore important that whenever you are given a responsibility at work that you clarify the work instructions and agree on set time frames for completing tasks.