2B Identify lines of communication between your organisation and other services

As the community services sector comprises many sub-sectors or areas of community work, it is useful for a worker to have a broad understanding of the different parts that make up the sector. An understanding of the whole sector enables workers to make effective referrals and to work in partnership with different service providers to better meet the needs of individuals and communities.

For example, while many individual health needs can be met within an organisation, some needs are specific to a particular area of service and will require communication with other services.

Identifying lines of communication between your organisation and other services will therefore enable you to provide a more collaborative and effective response to a person’s health needs.