Topic 3: Monitor and promote carer rights, health and wellbeing

As users of support services, carers have a number of important rights which must be protected and maintained. You need to be aware of these rights and know how they are described and protected through legislation, frameworks and organisational policies and procedures. It is also important to recognise that the impact of caring is far reaching and can have a significant effect upon the health and wellbeing of the people who perform these tasks on a regular basis, often for many years. Sometimes carers will need you to be proactive and alert for indicators which might show there is a need for additional help or a change in support provision. You may need to talk to carers about other services which can help them address issues they are experiencing, or take action to respond to a change in circumstances so that the caring relationship is able to continue in a positive way.

In this topic you will learn how to:

3A   Respect confidentiality and privacy
3B   Identify and respond to the need for services required by the carer
3C   Identify and respond to issues that may impact on the carer
3D   Provide carers and families with information about carer support services