Conduct a review of your organisation’s digital communication practices with culturally and linguistically diverse (CALD) people. This should include your organisation’s website and social media accounts.

1. Identify how well the digital media communicates information to CALD people accessing it.
2. Identify how well the digital media promotes the organisation and its programs.
3. Identify at least three gaps or missed opportunities to communicate with CALD people.
4. List three recommendations for improving the website and/or social media accounts. Include who should be involved and a time frame for each recommendation.

Example response