Privacy, confidentiality and disclosure
When discussing a person’s situation, always be aware of maintaining their privacy. You must protect confidential details. You always need the person’s consent if you wish to talk about their situation. People are often happy to give their consent because they know you want to help.
Maintaining confidentiality is part of respecting a person’s privacy and individual rights. In practice, confidentiality means not discussing an individual’s personal information unless they have given their consent for this to happen. There are exceptional circumstances that do enable you to disclose private information but this is generally only when you become aware that someone may harm themselves or someone else.
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