2A Identify processes for adapting communication strategies to suit a range of contexts

An essential component of any effective organisation is good and consistent communication strategies as they ensure that all stakeholders, including staff and people receiving services, have timely access to the information they require, in an easy-to-understand format that meets their immediate needs. There are, however, contexts that may require adaptation of even good communication strategies to meet needs. You must be able to identify when communication strategies need to be adapted.