2C Meet ethical responsibilities according to workplace policies and protocols

Working within the boundaries of your role is an ethical as well as a legal requirement. Practice standards and codes of ethics will give you clear broad guidelines, and your organisation’s policies and procedures, together with your job role description, will give you more specific rules to follow. People who receive services may be vulnerable to having their rights overlooked and may lack skills and confidence to raise issues and concerns themselves. You must uphold your ethical responsibilities and their rights. To protect support recipients as well as yourself, you must ensure that the support you provide is within the scope of your work role. Working outside the scope of your role is unethical and puts you and the person at risk.

Workplace policies and protocols provide you with guidance and protect your organisation and people who receive services. Following policies and protocols is part of the ethical requirement to be accountable for your actions and for the services you provide.