Practice task 6

Read the case study, then answer the questions that follow.

Case study

You notice that Jackson, a support worker, frequently arrives late for work and goes home early. Mr Bennet, one of the people he provides support to, has missed several important appointments because of Jackson having left early. You do not want to cause trouble for Jackson, but you want to support Mr Bennet. Mr Bennet does not want to make a formal complaint but you think he should because you feel he is not receiving services he needs.

There are four questions.