Digital media in the community services sector

Digital media is an effective and useful means of information sharing in the community services sector. The term ‘digital media’ refers to any audio, image, text or video that has been digitally compressed into a file format. Digital media includes social media networks, applications and websites, emails, short informational video logs, and audio information sessions known as podcasts.

In a society of highly digitalised content and technology, it is important that community service organisations are able to use this widely used media as a communication tool. For many people, digital programs are quickly replacing written and verbal information as their preferred method for receiving information. 

Digital media can also be used by community services workers to enhance professional development, profession related networking and service promotion.

The following information details some forms of digital media that may be used in the community services sector.