Summary

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  1. An individualised plan is constructed based on the preferences and individual needs of the person for whom it is being developed. It is essential that you spend time really getting to know each person in order to develop trust and rapport, and to be able to work as a partner with the person and their family to develop a plan that reflects their needs and goals.
  2. In order to achieve a particular goal, a person may need to develop specific skills. It is essential that any skills development is linked directly to the person’s needs and goals. Skills should be developed that are clearly aligned with needs assessment and planning processes.
  3. Equipment must be prepared safely and in a way that supports the person’s independence.
  4. When determining supports, duty of care requires that you ensure that no activities are agreed to that a reasonable person could see as potentially harmful.
  5. Duty-of-care obligations must not be used as a reason to limit a person’s freedom or personal choice. A support worker’s or organisation’s adherence to duty of care and safety must also be coupled with dignity of risk.
  6. It is an important responsibility to ensure that the person’s environment is kept safe, clean and comfortable during support procedures.
  7. There are many factors that will affect the way that support is given – individual differences must be taken into account.
  8. At times where it is not possible to follow the individualised plan, you must seek help from your supervisor to determine how this will be managed.
  9. Monitoring support activities can occur in different ways – formal or informal, structured or unstructured. In order to know if activities are still meeting the needs of the person it is important to know the person well, including their needs, and any changes in their circumstances.