Summary

Summary image
  1. It is important that support workers are aware of a people’s personal information that is relevant to providing appropriate care.
  2. Care plans outline the type of care to be provided to clients. Workers must only perform tasks outlined in the person’s support plan, and speak to their supervisor if they believe changes are required.
  3. Support plans are regularly reviewed to ensure they reflect the person’s current needs.
  4. It is important to be observant and talk to clients to confirm their personal support needs.
  5. Support workers should be aware of the effect that needing and receiving personal support can have on a person, and work to minimise negative effects.
  6. A person’s cultural background can have a significant impact on the way personal support should be provided.
  7. A person’s physical and sensory needs can have a significant impact on the way personal support should be provided.
  8. Identifying potential risks early and dealing with them can prevent harm and injury to you and the people you support.