Topic 1: Develop relationships

Australia’s population is ageing and we have a high percentage of people requiring services to help them remain living as independently as possible. Service models continue to change and improve so the person in receipt of services can maintain control over their own life. Even people who may be in the latter stages of dementia, or have an acquired brain injury, are encouraged to make decisions and choices about what they wish to participate in. How you interact with people with care needs has an impact on their health and wellbeing, as well as their overall quality of life.

In this topic you will learn how to:

1A   Conduct interpersonal exchanges to promote empowerment

1B   Respect social, cultural and spiritual differences

1C   Maintain confidentiality and privacy

1D   Identify physical and social enablers and disablers

1E   Share responsibility for better health outcomes and quality of life