Topic 4: Refer person to other services to provide additional support

Ensure you provide the best possible services to people with support needs. This may mean providing some services within the agency and seeking external sources of support to meet other needs. In cases where a person requires services from an external agency, follow approved organisational procedures for making referrals.

In this topic you will learn how to:

4A Identify need for additional support

4B Motivate, support and encourage

4C Identify sources of assistance and refer as appropriate

4D Follow organisational policies and procedures to transition or exit from a service