Example: seek feedback and advice for skill and knowledge development

Aaron learnt the importance of reflective practice and seeking feedback at college and is new to community services work. One month ago Aaron met with his supervisor Cindy to review his performance as part of the normal probation period processes. During the meeting Cindy identified that Aaron could improve his performance by collaborating more with his team members and by asking them for feedback on ways that he could add value to their team projects.

Since that meeting Aaron has dedicated the last ten minutes of each work day to collaborating with other workers and seeking their feedback. If something of consequence occurred during the day, Aaron also makes a note of it to discuss with his supervisor. Aaron has a setting on his email calendar that reminds his to check his performance plan for incorporating feedback every fortnight. Aaron doesn’t spend much time on this task but wants to avoid arriving at his next performance review not having made any progress on the areas of improvement from his last feedback session. Aaron has also joined a peer supervision program that meets monthly to discuss and share issues that emerge from responding to the particular care needs of people accessing their service.