Work role boundaries, responsibilities and limitations

Most community services workers and community organisations have a particular focus or area of expertise. Every worker is responsible for understanding the requirements and scope of their own work and to clarify any uncertainties with appropriate management staff when required. It is also important to be aware of the limitations of the organisation. Workers may need to request assistance or make referrals to other services when issues arise that are outside of the scope of their service or expertise.

It is important for workers to have clearly defined work boundaries and to understand the responsibilities and limitations of their role so that they don’t place themselves and others at unnecessary risk of harm.