Topic 3: Monitor support activities

Female worker talking to another staff member

Effective planning and support requires ongoing monitoring and review. Some review processes for individualised plans are formal and may take place annually. Important review and monitoring occurs regularly and informally. The most important strategy is getting to know each person in receipt of service as an individual. Self-determination is the right of individuals to make their own decisions about their life.

The role of the worker is to work as a facilitator who works to empower the individual to make these decisions. To enable reviews that support self-determination and acknowledge the people’s autonomy, workers need to provide accessible communication and information, work with and support advocates, commit to privacy and respond to individual needs.

In this topic you will learn how to:

3A Monitor own work 

3B Involve the person in discussions 

3C Identify aspects of the individualised plan that might need review 

3D Support the person’s self-determination