Identify situations beyond the scope of your role
Attempting to provide support beyond the scope of your role could have consequences for the person and for you. An example of a situation beyond the scope of most support workers’ roles would be when you are asked to carry out tasks you have not been trained for. For example, being directed to support a person with complex care needs such as a person with an escalating mental illness or experiencing a significant decline in their wellbeing, or situations where a person is being abused or neglected.
