You’re right. A service does have a responsibility to pass on information that is available in the community to support families.

Your response:

Here is an example response:

Responses should include the following:

A person-centred approach is one that focuses on responding to the whole of the person, including their needs, fears, dreams, social networks and relationships, and thereby addressing the holistic needs of that person. It is a tailored approach to the delivery of care.