Select the headings.

Communication models
  • Linear model: describes the process of information being transferred in one direction from the source of the information via the transmitter, through the noise and then onwards through the receiver to the destination.
  • Interactive model: describes the process of information exchange between participants. In this model each participant is both an encoder and decoder of information and the information transfer will be influenced by their field of experience.
  • Transaction model: describes how people are connected through communication exchanges. This model acknowledges that each participant is both sender and receiver, that the message will impact all parties involved and that the receiving and sending of information can be occurring simultaneously.
Modes of communication
  • Interpersonal mode: a two-way process of participants exchanging information, feelings and meaning through a combination of verbal and nonverbal communication.
  • Interpretive mode: a one-way process of the participant deriving the meaning of the message through analysing written, oral and visual communication, within the context of the message and messenger.
  • Presentational mode: the one-way presentation of information, concepts and ideas to an audience who must then interpret the meaning without opportunities to discuss and negotiate the meaning with the presenter.
Types of communication
  • Verbal communication: the exchange of information through the use of sound and words.
  • Nonverbal communication: the exchange of information through nonverbal means, such as gestures, tone, facial expressions and body language.
  • Written communication: the exchange of information through written symbols that hold a common meaning for both the writer and the recipient.