You’re right. A service does have a responsibility to pass on information that is available in the community to support families.
The support plan indicates the following tasks associated with showering:
Help her get into the shower and sit on the shower chair.
Assist her to wash feet.
Remind her to wash properly everywhere.
Remain in the bathroom and supervise showering.
Assist her to get out of the shower.
Dry her feet and legs.